I began my career simplifying complex defense software as a U.S. Air Force veteran, ensuring mission-critical tools were more intuitive for government users. From there, I moved into creating digital experiences at GSD&M, designing for brands like Hilton, Petsmart, and Walgreens. Over the years, I’ve led fintech, telecom, and streaming product experiences, shaping customer-first, research-driven design practices at scale. My passion is making technology seamless, empowering teams, and driving business impact through user-centered design.